"I don't think it was Xs and Os. I think it was a mindset. That (2019) Lightning team was all-world when they came into the playoffs, and I don't think they respected us. Sometimes you've got to eat it, and when you eat it, you might still be stubborn and not want to change anything. They ate it and realized they had to change and play a little differently. They changed some personnel. It's a true credit to their organization that was willing to swallow a little bit and say, 'You know, we've got to change."